Support
Lavly turns your words into a custom love song, with lyrics, melody and vocals.
Contact us
You can reach Lavly support at hello@lavly.app. We typically reply within 2 business days.
Common questions
How do I manage or cancel my subscription?
Subscriptions are managed through your App Store or Google Play account, not inside Lavly. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile picture, then Payments & subscriptions and Subscriptions. Choose Lavly there to change or cancel your plan.
How do I restore my purchases?
Open the paywall or the settings screen in the app and choose the restore option. Use the same Apple ID or Google account you purchased with.
What are credits?
Credits pay for the songs Lavly creates for you. You can buy a credit pack once, or choose a monthly plan.
How do I delete my account?
You can delete your account from the app’s settings, or request deletion on the web page below.
How do I report a song or other content?
In the app, open the menu on the song and choose the report option.
How is my data handled?
The Privacy Policy explains what data Lavly collects, how it is used and how it is protected.